Reference

Open sejatibet Legal Before Your Account

sejatibet Legal sets out how account access, privacy, wallet checks and policy changes work for you in Indonesia.

Access depends on local lawPhone verification appliesPrivacy terms stay accessible
sejatibet Open sejatibet Legal Before Your Account
CONTACT THE TEAM

Switch To Support For Legal Questions

A clear contact route helps when a Legal question affects your account or wallet record. Start with the support path linked beside the account area and include your registered phone number, the relevant policy heading and any payment reference. We can then separate an access question from a DANA, OVO, GoPay or QRIS status issue without asking you to repeat the same details.

Team online

Account access

For a Legal access question, send the phone number attached to your account and identify the sign-in step where the issue appears. We use those details to locate the correct account record.

Policy correction

If a Legal record contains an incorrect name, phone detail or wallet reference, contact us with the relevant section and requested correction. We may ask for account verification before changing stored details.

Payment evidence

For a Legal question involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, include the receipt reference and date. This gives our team a precise route for status checking.

DATA PRACTICES

Browse How We Handle Your Legal Record

Legal handling is practical: we collect only the account and transaction details needed for access, verification, support and policy administration.

Account details

We use your submitted account details to create access, complete phone verification and connect support requests to the right record. Keep your phone number current so policy notices can reach your account.

Wallet records

Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity may be retained for reconciliation and account checks. We do not treat a receipt as a policy change by itself.

Cookies

Cookies and similar browser storage help keep your selected session and account path available. You can manage browser storage on your device, although changing it may require you to sign in again.

Account security

Phone verification is part of account access, while your password remains your responsibility. Do not share sign-in details or payment references through an unverified contact route.

Record retention

We retain account and payment records for the period needed to administer Legal duties, resolve status questions and meet applicable requirements. A closure request does not automatically erase every transaction record.

Change requests

To request access, correction or removal of eligible personal details, contact us through the support path with your account phone number and the exact change you want us to assess.

Check Legal Answers Before You Join

These Legal answers address the questions we expect you to ask before opening an account in Indonesia. If your case involves a specific wallet reference, account correction or access decision, use the support path and include enough detail for us to check the right record.

The sejatibet Legal page covers account access, phone verification, privacy handling, cookies, wallet records, policy changes, retention and requests to correct or remove eligible personal details.

Access depends on local law. Check your local eligibility before opening an account, and understand that we may restrict access where local law permits or where account details cannot be verified.

Phone verification connects account access to the number you submit and helps us distinguish an account holder from an unverified request. Keep that number current and do not share its verification details.

We may use wallet names, receipt references and dates to reconcile account activity or answer a policy question. A matching record can help us check status, but it does not alter Legal terms.

Yes. Contact us through the support path with your account phone number, the exact detail needing correction and the requested replacement. We may complete an account check before applying an eligible change.

Cookies can keep your session and selected account path available between page visits. If you clear browser storage or block cookies, you may need to sign in again before viewing account settings.

Closure stops ordinary account access, but Legal and payment records may remain for administration, dispute handling and applicable requirements. Ask support which eligible personal details can be assessed for removal.